Incremental Instance Values Export

GET {{baseUrl}}/api/v2/incremental/routing/instance_values

Returns a stream of changes that occurred on routing instance values. Changes are grouped by attribute_value_id, with unassociate type events listed with associate type events by the associate event’s timestamp.

Allowed For

  • Admins

Parameters

Optional

NameTypeComment
cursorstringThe cursor parameter is a non-human-readable argument you can use to move forward or backward in time. The cursor is a read-only URL parameter that's only available in API responses. See Pagination.

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"count":1200,"end_time":1533266020,"instance_values":[{"attribute_value_id":"19ed17fb-7326-11e8-b07e-9ab44e7e7f28","id":"62055cad-7326-11e8-b07e-73653560136b","instance_id":"10001","time":"2019-06-19T01:35:27Z","type":"associate_agent"},{"attribute_value_id":"19ed17fb-7326-11e8-b07e-9ab44e7e7f28","id":"62055cad-7326-11e8-b07e-cf1082b7e6d4","instance_id":"11375","time":"2019-06-19T01:35:27Z","type":"associate_agent"},{"attribute_value_id":"19ed17fb-7326-11e8-b07e-9ab44e7e7f28","id":"62055cad-7326-11e8-b07e-5b8483a47e24","instance_id":"14187","time":"2020-11-14T16:32:22Z","type":"unassociate_agent"}],"next_page":"https://{subdomain}.zendesk.com/api/v2/incremental/routing/instance_values.json?cursor=62055cad-7326-11e8-b07e-73653560136b"}