Set Ticket Attribute Values
POST {{baseUrl}}/api/v2/routing/tickets/:ticket_id/instance_values
Adds the specified attributes if no attributes exists, or replaces all existing attributes with the specified attributes.
Invalid or deleted attributes are ignored.
Allowed For
- Admins
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"attribute_values":[{"attribute_id":"f4a604b1-d6cd-11e7-a492-657e7928664c","created_at":"2017-12-01T19:29:41Z","id":"fa1131e2-d6cd-11e7-a492-dbdd5500c7e3","name":"Ocean","updated_at":"2017-12-01T19:35:45Z"}]}