Open Ticket in Agent's Browser

POST {{baseUrl}}/api/v2/channels/voice/agents/:agent_id/tickets/:ticket_id/display

Allows you to instruct an agent's browser to open a ticket.

When the message is successfully delivered to an agent's browser:

Status: 200 OK

When agent_id or ticket_id is invalid:

Status: 404 Not Found

Allowed For

  • Agents

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

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