Delete ticket permanently

DELETE {{baseUrl}}/api/v2/deleted_tickets/:ticket_id

Permanently deletes a soft-deleted ticket. See Soft delete in the Zendesk GDPR docs. To soft delete a ticket, use the Delete Ticket endpoint.

This endpoint enqueues a ticket deletion job and returns a payload with the jobs status.

If the job succeeds, the ticket is permanently deleted. This operation can't be undone.

This endpoint returns a job_status JSON object and queues a background job to do the work. Use the Show Job Status endpoint to check for the job's completion.

Allowed For

• Agents

HEADERS

RESPONSES

status: OK

{"job_status":{"id":"82de0b044094f0c67893ac9fe64f1a99","message":null,"progress":null,"results":null,"status":"queued","total":null,"url":"https://example.zendesk.com/api/v2/job_statuses/82de0b0467893ac9fe64f1a99.json"}}