Count Tickets
GET {{baseUrl}}/api/v2/tickets/count
Returns an approximate count of tickets in the account. If the count exceeds 100,000, it is updated every 24 hours.
ccd lists tickets that the specified user is cc'd on.
The count[refreshed_at] property is a timestamp that indicates when the count was last updated.
Note: When the count exceeds 100,000, count[refreshed_at] may occasionally be null.
This indicates that the count is being updated in the background, and count[value] is limited to 100,000 until the update is complete.
Allowed For
- Agents
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"count":{"refreshed_at":"2020-04-06T02:18:17Z","value":102}}