Show Custom Ticket Status
GET {{baseUrl}}/api/v2/custom_statuses/:custom_status_id
Returns the custom ticket status object.
Allowed For
- End Users
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"custom_status":{"active":true,"agent_label":"Responding quickly","created_at":"2021-07-20T22:55:29.000Z","default":false,"description":"Customer needs a response quickly","end_user_description":"Your ticket is being responded to","end_user_label":"Urgent processing","id":35436,"raw_agent_label":"Responding quickly","raw_description":"Customer needs a response quickly","raw_end_user_description":"Your ticket is being responded to","raw_end_user_label":"Urgent processing","status_category":"open","updated_at":"2021-07-20T22:55:29.000Z"}}