Clone an already existing ticket form

POST {{baseUrl}}/api/v2/ticket_forms/:ticket_form_id/clone

Allowed For

  • Admins

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"ticket_form":{"active":true,"agent_conditions":[{"child_fields":[{"id":44,"is_required":false,"required_on_statuses":{"statuses":["new","open","pending","hold"],"type":"SOME_STATUSES"}},{"id":32,"is_required":true,"required_on_statuses":{"statuses":["solved"],"type":"SOME_STATUSES"}}],"parent_field_id":5,"value":"matching_value_1"},{"child_fields":[{"id":44,"is_required":true,"required_on_statuses":{"type":"ALL_STATUSES"}},{"id":32,"is_required":false,"required_on_statuses":{"type":"NO_STATUSES"}}],"parent_field_id":32,"value":"matching_value_2"}],"created_at":"2012-04-02T22:55:29Z","default":true,"display_name":"Snowboard Damage","end_user_conditions":[{"child_fields":[{"id":32,"is_required":true}],"parent_field_id":5,"value":"matching_value_1"},{"child_fields":[{"id":44,"is_required":false}],"parent_field_id":32,"value":"matching_value_2"}],"end_user_visible":true,"id":47,"in_all_brands":false,"name":"Snowboard Problem","position":9999,"raw_display_name":"{{dc.my_display_name}}","raw_name":"Snowboard Problem","restricted_brand_ids":[1,4,6,12,34],"ticket_field_ids":[2,4,5,32,44],"updated_at":"2012-04-02T22:55:29Z","url":"https://company.zendesk.com/api/v2/ticket_forms/47.json"}}