Show OLA Policy
GET {{baseUrl}}/api/v2/olas/policies/:ola_policy_id
Allowed For
- Admins
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"ola_policy":{"description":"Low priority tickets assigned to the group with id 6 will be completed or reassigned in one hour.","filter":{"all":[],"any":[{"field":"group_id","operator":"is","value":"6"}]},"id":36,"policy_metrics":[{"business_hours":false,"metric":"group_ownership_time","priority":"low","target":3600}],"position":3,"title":"Incidents","url":"https://{subdomain}.zendesk.com/api/v2/olas/policies/36.json"}}