Show OLA Policy

GET {{baseUrl}}/api/v2/olas/policies/:ola_policy_id

Allowed For

  • Admins

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"ola_policy":{"description":"Low priority tickets assigned to the group with id 6 will be completed or reassigned in one hour.","filter":{"all":[],"any":[{"field":"group_id","operator":"is","value":"6"}]},"id":36,"policy_metrics":[{"business_hours":false,"metric":"group_ownership_time","priority":"low","target":3600}],"position":3,"title":"Incidents","url":"https://{subdomain}.zendesk.com/api/v2/olas/policies/36.json"}}