GET {{baseUrl}}/iq/conversations/:conversationId/interactions?page_size=30&next_page_token=<string>
Get interactions for a specific conversation. Scopes: Rate Limit Label: iq_conversation:read
,iq_conversation:read:admin
Medium
Body
PARAM
Key | Datatype | Required | Description |
page_size
|
number | The number of records returned within a single API call. | |
next_page_token
|
string | The next page token is used to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. The expiration period for this token is 15 minutes. |
HEADERS
Key | Datatype | Required | Description |
Accept
|
string |
RESPONSES
status OK
{
"next_page_token": "<string>",
"page_size": 30,
"participants": [
{
"user_id": "<string>",
"display_name": "<string>",
"email": "<string>",
"speaker_type": "customer",
"transcripts": [
{
"item_id": "<string>",
"text": "<string>",
"start_time": "<string>",
"end_time": "<string>"
},
{
"item_id": "<string>",
"text": "<string>",
"start_time": "<string>",
"end_time": "<string>"
}
],
"metrics": {
"talk_to_listen_ratio": "<number>",
"longest_monolog": "<number>",
"talk_speed": "<number>",
"filler_words": "<number>",
"patience": "<number>"
}
},
{
"user_id": "<string>",
"display_name": "<string>",
"email": "<string>",
"speaker_type": "customer",
"transcripts": [
{
"item_id": "<string>",
"text": "<string>",
"start_time": "<string>",
"end_time": "<string>"
},
{
"item_id": "<string>",
"text": "<string>",
"start_time": "<string>",
"end_time": "<string>"
}
],
"metrics": {
"talk_to_listen_ratio": "<number>",
"longest_monolog": "<number>",
"talk_speed": "<number>",
"filler_words": "<number>",
"patience": "<number>"
}
}
]
} |
ENDPOINTS