Qodex.ai

Get call recordings

GET {{baseUrl}}/phone/recordings?page_size=30&next_page_token=cWiI3vTqdcENiV9RJz3Rh8iP1ksNPheW8c1&from=2021-12-01&to=2021-12-31&owner_type=all&recording_type=OnDemand&site_id=8f71O6rWT8KFUGQmJIFAdQ&query_date_type=start_time

Use this API to list an account's call recordings

Prerequisites: * A Pro or higher account plan * A Zoom Phone license * Account owner or admin privilegesScopes: phone:read:admin, phone:write:admin,phone_recording:read:admin

Rate Limit Label: Medium

Request Params

KeyDatatypeRequiredDescription
page_sizenumberThe number of records returned within a single API call. The default is 30, and the maximum is 300.
next_page_tokenstringThe current page number of returned records.
fromstringStart time and date in yyyy-mm-dd or yyyy-MM-dd'T'HH:mm:ss'Z' format. The date range defined by the from and to parameters should be a month as the response only includes one month's worth of data at once. If unspecified, returns data from the past 30 days.
tostringRequired only when the from parameter is specified. End time and date in yyyy-mm-dd or yyyy-MM-dd'T'HH:mm:ss'Z' format, the same format as the from parameter.
owner_typestringThe owner type. The allowed values are null, user, or callQueue. The default is null. If null, returns all owner types.
recording_typestringThe recording type. The allowed values are null, OnDemand, or Automatic. The default is null. If null, returns all recording types.
site_idstringThe site ID. The default is All sites.
query_date_typestringQuery date type, start_time or end_time, default start_time

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"next_page_token":"cWiI3vTqdcENiV9RJz3Rh8iP1ksNPheW8c1","page_size":-24462698,"recordings":[{"call_id":"7072598989368295984","call_log_id":"6f9c2948-40ad-46bc-8700-34ca2d098098","callee_name":"User A","callee_number":"1000001004","callee_number_type":1,"caller_name":"User B","caller_number":"1000123476","caller_number_type":1,"outgoing_by":{"name":"User B","extension_number":"123476"},"accepted_by":{"name":"User A","extension_number":"10201"},"date_time":"2022-03-08T05:37:23Z","direction":"outbound","download_url":"https://domain/recording/download/EvVNLihbQ1WpeG_ALwnNzg","duration":115,"end_time":"2022-03-08T05:39:19Z","id":"6f9c294840ad46bc870034ca2d098098","owner":{"extension_number":1000123476,"id":"NL3cEpSdRc-c2t8aLoZqiw","name":"user@test.com","type":"user","extension_status":"inactive"},"recording_type":"OnDemand","site":{"id":"8f71O6rWT8KFUGQmJIFAdQ","name":"Main Site"},"transcript_download_url":"https://domain/recording_transcript/download/8f7345c50a654182ab1672fdb3be61ff"},{"call_id":"7072598989368295984","call_log_id":"6f9c2948-40ad-46bc-8700-34ca2d098098","callee_name":"User A","callee_number":"1000001004","callee_number_type":1,"caller_name":"User B","caller_number":"1000123476","caller_number_type":1,"outgoing_by":{"name":"User B","extension_number":"123476"},"accepted_by":{"name":"User A","extension_number":"10201"},"date_time":"2022-03-08T05:37:23Z","direction":"outbound","download_url":"https://domain/recording/download/EvVNLihbQ1WpeG_ALwnNzg","duration":115,"end_time":"2022-03-08T05:39:19Z","id":"6f9c294840ad46bc870034ca2d098098","owner":{"extension_number":1000123476,"id":"NL3cEpSdRc-c2t8aLoZqiw","name":"user@test.com","type":"user","extension_status":"inactive"},"recording_type":"OnDemand","site":{"id":"8f71O6rWT8KFUGQmJIFAdQ","name":"Main Site"},"transcript_download_url":"https://domain/recording_transcript/download/8f7345c50a654182ab1672fdb3be61ff"}],"total_records":50}