POST {{baseUrl}}/contact_center/address_books/:addressBookId/contacts
Use this API to create a new contact in an address book. During an active engagement, the Zoom desktop client will display information from the address book if that customer is a contact in the address book. If the consumer is not in the address book, agents can add a new contact and choose which address book the contact belongs to. Scopes: Rate Limit Label: contact_center_contact:write:admin
Light
Body
PARAM
Key | Datatype | Required | Description |
HEADERS
Key | Datatype | Required | Description |
Content-Type
|
string | ||
Accept
|
string |
RESPONSES
status Created
{
"contact_id": "<string>",
"display_name": "<string>",
"first_name": "<string>",
"last_name": "<string>",
"phone_numbers": [
"<string>",
"<string>"
],
"emails": [
"<email>",
"<email>"
],
"location": "<string>",
"account_number": "<string>",
"company": "<string>",
"role": "<string>",
"address_book_id": "<string>",
"address_book_name": "<string>",
"variables": [
{
"variable_group_id": "<string>",
"variable_id": "<string>",
"variable_name": "<string>",
"data_type": "string",
"variable_value": "<string>"
},
{
"variable_group_id": "<string>",
"variable_id": "<string>",
"variable_name": "<string>",
"data_type": "string",
"variable_value": "<string>"
}
]
} |
ENDPOINTS