Create an address book contact
POST {{baseUrl}}/contact_center/address_books/:addressBookId/contacts
Use this API to create a new contact in an address book. During an active engagement, the Zoom desktop client will display information from the address book if that customer is a contact in the address book. If the consumer is not in the address book, agents can add a new contact and choose which address book the contact belongs to.
Scopes: contact_center_contact:write:admin
Rate Limit Label: Light
Request Body
{"phone_numbers"=>["<string>", "<string>"], "display_name"=>"<string>", "first_name"=>"<string>", "last_name"=>"<string>", "emails"=>["<email>", "<email>"], "location"=>"<string>", "account_number"=>"<string>", "company"=>"<string>", "role"=>"<string>", "variables"=>[{"variable_id"=>"<string>", "variable_value"=>"<string>"}, {"variable_id"=>"<string>", "variable_value"=>"<string>"}]}
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Content-Type | string | ||
Accept | string |
RESPONSES
status: Created
{"contact_id":"\u003cstring\u003e","display_name":"\u003cstring\u003e","first_name":"\u003cstring\u003e","last_name":"\u003cstring\u003e","phone_numbers":["\u003cstring\u003e","\u003cstring\u003e"],"emails":["\u003cemail\u003e","\u003cemail\u003e"],"location":"\u003cstring\u003e","account_number":"\u003cstring\u003e","company":"\u003cstring\u003e","role":"\u003cstring\u003e","address_book_id":"\u003cstring\u003e","address_book_name":"\u003cstring\u003e","variables":[{"variable_group_id":"\u003cstring\u003e","variable_id":"\u003cstring\u003e","variable_name":"\u003cstring\u003e","data_type":"string","variable_value":"\u003cstring\u003e"},{"variable_group_id":"\u003cstring\u003e","variable_id":"\u003cstring\u003e","variable_name":"\u003cstring\u003e","data_type":"string","variable_value":"\u003cstring\u003e"}]}