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Zoom Public API Documentation

Create an address book contact

POST {{baseUrl}}/contact_center/address_books/:addressBookId/contacts

Use this API to create a new contact in an address book. During an active engagement, the Zoom desktop client will display information from the address book if that customer is a contact in the address book. If the consumer is not in the address book, agents can add a new contact and choose which address book the contact belongs to.

Scopes: contact_center_contact:write:admin

Rate Limit Label: Light

 

Body PARAM

Key Datatype Required Description 



HEADERS

Key Datatype Required Description 
Content-Type
string
Accept
string




RESPONSES

status Created

{ "contact_id": "<string>", "display_name": "<string>", "first_name": "<string>", "last_name": "<string>", "phone_numbers": [ "<string>", "<string>" ], "emails": [ "<email>", "<email>" ], "location": "<string>", "account_number": "<string>", "company": "<string>", "role": "<string>", "address_book_id": "<string>", "address_book_name": "<string>", "variables": [ { "variable_group_id": "<string>", "variable_id": "<string>", "variable_name": "<string>", "data_type": "string", "variable_value": "<string>" }, { "variable_group_id": "<string>", "variable_id": "<string>", "variable_name": "<string>", "data_type": "string", "variable_value": "<string>" } ] }



Curl
curl -X POST 'https://api.zoom.us/v2/contact_center/address_books/:addressBookId/contacts' -H 'Content-Type: application/json' -H 'Accept: application/json' -d '{"phone_numbers":["\u003cstring\u003e","\u003cstring\u003e"],"display_name":"\u003cstring\u003e","first_name":"\u003cstring\u003e","last_name":"\u003cstring\u003e","emails":["\u003cemail\u003e","\u003cemail\u003e"],"location":"\u003cstring\u003e","account_number":"\u003cstring\u003e","company":"\u003cstring\u003e","role":"\u003cstring\u003e","variables":[{"variable_id":"\u003cstring\u003e","variable_value":"\u003cstring\u003e"},{"variable_id":"\u003cstring\u003e","variable_value":"\u003cstring\u003e"}]}'

ENDPOINTS