Create an address book contact

POST {{baseUrl}}/contact_center/address_books/:addressBookId/contacts

Use this API to create a new contact in an address book . During an active engagement, the Zoom desktop client will display information from the address book if that customer is a contact in the address book. If the consumer is not in the address book, agents can add a new contact and choose which address book the contact belongs to.

Scopes: contact_center_contact:write:admin

Rate Limit Label : Light

Request Body

{"phone_numbers"=>["<string>", "<string>"], "display_name"=>"<string>", "first_name"=>"<string>", "last_name"=>"<string>", "emails"=>["<email>", "<email>"], "location"=>"<string>", "account_number"=>"<string>", "company"=>"<string>", "role"=>"<string>", "variables"=>[{"variable_id"=>"<string>", "variable_value"=>"<string>"}, {"variable_id"=>"<string>", "variable_value"=>"<string>"}]}

HEADERS

| Key | Datatype | Required | Description | | Content-Type | string | | | | Accept | string | | |

RESPONSES

status: Created

{"contact_id":"\u003cstring\u003e","display_name":"\u003cstring\u003e","first_name":"\u003cstring\u003e","last_name":"\u003cstring\u003e","phone_numbers":["\u003cstring\u003e","\u003cstring\u003e"],"emails":["\u003cemail\u003e","\u003cemail\u003e"],"location":"\u003cstring\u003e","account_number":"\u003cstring\u003e","company":"\u003cstring\u003e","role":"\u003cstring\u003e","address_book_id":"\u003cstring\u003e","address_book_name":"\u003cstring\u003e","variables":[{"variable_group_id":"\u003cstring\u003e","variable_id":"\u003cstring\u003e","variable_name":"\u003cstring\u003e","data_type":"string","variable_value":"\u003cstring\u003e"},{"variable_group_id":"\u003cstring\u003e","variable_id":"\u003cstring\u003e","variable_name":"\u003cstring\u003e","data_type":"string","variable_value":"\u003cstring\u003e"}]}