Add a policy setting to a call queue

POST {{baseUrl}}/phone/call_queues/:callQueueId/policies/:policyType

Use this API to add the policy sub-setting for a specific call queue according to the policyType . For example, you can use this API to set up shared access members.

Prerequisites:

  • Pro or higher account with Zoom Phone license.
  • Account owner or admin privileges

Scopes: phone:write:admin

Granular Scopes: phone:write:call_queue_policy:admin

Rate Limit Label : Light

Request Body

{"voicemail_access_members"=>[{"access_user_id"=>"<string>", "allow_download"=>"<boolean>", "allow_delete"=>"<boolean>", "allow_sharing"=>"<boolean>"}, {"access_user_id"=>"<string>", "allow_download"=>"<boolean>", "allow_delete"=>"<boolean>", "allow_sharing"=>"<boolean>"}]}

HEADERS

| Key | Datatype | Required | Description | | Content-Type | string | | | | Accept | string | | |

RESPONSES

status: Created

{"voicemail_access_members":[{"access_user_id":"\u003cstring\u003e","allow_download":"\u003cboolean\u003e","allow_delete":"\u003cboolean\u003e","allow_sharing":"\u003cboolean\u003e","shared_id":"\u003cstring\u003e"},{"access_user_id":"\u003cstring\u003e","allow_download":"\u003cboolean\u003e","allow_delete":"\u003cboolean\u003e","allow_sharing":"\u003cboolean\u003e","shared_id":"\u003cstring\u003e"}]}