Zoom Public API Documentation
Create a call queue
POST {{baseUrl}}/phone/call_queues
Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service etc.
Use this API to create a call queue.
You can add phone users or common area phones to call queues. Prerequisites: Scopes: Rate Limit Label:
phone:write:adminLight
Body
PARAM
| Key | Datatype | Required | Description |
HEADERS
| Key | Datatype | Required | Description |
Content-Type
|
string | ||
Accept
|
string |
RESPONSES
status Created
| {
"extension_number": 26000026010,
"id": "IU8_1qAGS1Gf-3e56B_1Lw",
"name": "callhandling0001_Not_Delete",
"status": "active"
} |
Curl
curl -X POST 'https://api.zoom.us/v2/phone/call_queues' -H 'Content-Type: application/json' -H 'Accept: application/json' -d '{"site_id":"lA68sMSVQ6GAUcGg_GH0nQ","name":"callhandling0001_Not_Delete","cost_center":"testCostCenter","department":"testDepartment","description":"testDescription","extension_number":10,"members":{"common_area_phone_ids":["fP1KKAIqQ9qMYybaOONe3Q","fP1KKAIqQ9qMYybaOONe3Q"],"common_area_ids":["1pegM6NlSfCEP_jBCfX94A","1pegM6NlSfCEP_jBCfX94A"],"users":[{"email":"2021050800001@testapi.com","id":"dksc_wq67sach2_3jxs"},{"email":"2021050800001@testapi.com","id":"dksc_wq67sach2_3jxs"}]}}'
ENDPOINTS