Create a call queue
POST {{baseUrl}}/phone/call_queues
Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service etc. Use this API to create a call queue . You can add phone users or common area phones to call queues.
Prerequisites:
- Pro, Business, or Education account
- Account owner or admin permissions
- Zoom Phone license
Scopes:
phone:write:admin
Rate Limit Label
:
Light
Request Body
{"site_id"=>"lA68sMSVQ6GAUcGg_GH0nQ", "name"=>"callhandling0001_Not_Delete", "cost_center"=>"testCostCenter", "department"=>"testDepartment", "description"=>"testDescription", "extension_number"=>10, "members"=>{"common_area_phone_ids"=>["fP1KKAIqQ9qMYybaOONe3Q", "fP1KKAIqQ9qMYybaOONe3Q"], "common_area_ids"=>["1pegM6NlSfCEP_jBCfX94A", "1pegM6NlSfCEP_jBCfX94A"], "users"=>[{"email"=>"2021050800001@testapi.com", "id"=>"dksc_wq67sach2_3jxs"}, {"email"=>"2021050800001@testapi.com", "id"=>"dksc_wq67sach2_3jxs"}]}}
HEADERS
| Key | Datatype | Required | Description |
| Content-Type | string | | |
| Accept | string | | |
RESPONSES
status: Created
{"extension_number":26000026010,"id":"IU8_1qAGS1Gf-3e56B_1Lw","name":"callhandling0001_Not_Delete","status":"active"}