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Zoom Public API Documentation

Assign user's skills

POST {{baseUrl}}/contact_center/users/:userId/skills

Assign skills to a user. Skills are user traits that ensure that a given agent is the best person to handle a given customer interaction. Proficiency ratings indicate the user's level of expertise or knowledge of that skill.

Scopes: contact_center_skill:write:admin

Rate Limit Label: Medium

 

Body PARAM

Key Datatype Required Description 



HEADERS

Key Datatype Required Description 
Content-Type
string




RESPONSES

status Created





Curl
curl -X POST 'https://api.zoom.us/v2/contact_center/users/:userId/skills' -H 'Content-Type: application/json' -d '{"skills":[{"skill_id":"\u003cstring\u003e","max_proficiency_level":"\u003cinteger\u003e"}]}'

ENDPOINTS