POST {{baseUrl}}/contact_center/system_statuses
Create custom statuses for the agentstatus and queueoptoutandnotready_status categories. Scopes: Rate Limit Label: contact_center_preference:write:admin
Light
Body
PARAM
Key | Datatype | Required | Description |
HEADERS
Key | Datatype | Required | Description |
Content-Type
|
string | ||
Accept
|
string |
RESPONSES
status Created
{
"status_id": "<string>",
"status_name": "Not Ready",
"status_type": "custom",
"status_category": "agent_status",
"enable": "<boolean>"
} |
ENDPOINTS