Create a system status

POST {{baseUrl}}/contact_center/system_statuses

Create custom statuses for the agentstatus and queueoptoutandnotready_status categories.

Scopes: contact_center_preference:write:admin

Rate Limit Label: Light

Request Body

{"status_name"=>"<string>", "status_category"=>"queue_opt_out_and_not_ready_status", "enable"=>true}

HEADERS

KeyDatatypeRequiredDescription
Content-Typestring
Acceptstring

RESPONSES

status: Created

{&quot;status_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;status_name&quot;:&quot;Not Ready&quot;,&quot;status_type&quot;:&quot;custom&quot;,&quot;status_category&quot;:&quot;agent_status&quot;,&quot;enable&quot;:&quot;\u003cboolean\u003e&quot;}