Create a system status
POST {{baseUrl}}/contact_center/system_statuses
Create custom statuses for the agent status and queue opt out and not ready_status categories.
Scopes:
contact_center_preference:write:admin
Rate Limit Label
:
Light
Request Body
{"status_name"=>"<string>", "status_category"=>"queue_opt_out_and_not_ready_status", "enable"=>true}
HEADERS
| Key | Datatype | Required | Description |
| Content-Type | string | | |
| Accept | string | | |
RESPONSES
status: Created
{"status_id":"\u003cstring\u003e","status_name":"Not Ready","status_type":"custom","status_category":"agent_status","enable":"\u003cboolean\u003e"}