Get call queue recordings
GET {{baseUrl}}/phone/call_queues/:callQueueId/recordings?page_size=30&next_page_token=BJLYC6PABbAHdjwSkGVQeeR6B1juwHqj3G2&from=2020-10-31&to=2021-12-31
Use this API to view call recordings from the call queue.
Prerequisites:
- Pro or higher account with Zoom Phone license.
-
Automatic call recordings
must be enabled in the Policy Settings for call queues.
Scope:
phone:read:adminRate Limit Label :Medium
Request Params
| Key | Datatype | Required | Description |
| page_size | number | | The number of records returned within a single API call. |
| next_page_token | string | | The next page token is used to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. The expiration period for this token is 15 minutes. |
| from | string | | Start time and date in yyyy-mm-dd or yyyy-MM-dd'T'HH:mm:ss'Z' format. The date range defined by the from and to parameters should be a month as the response only includes one month's worth of data. The month defined should fall within the last six months. If unspecified, returns data within the 24 hours. |
| to | string | | Required only when the from parameter is specified. End time and date in yyyy-mm-dd or yyyy-MM-dd'T'HH:mm:ss'Z' format, the same format as the from parameter. |
HEADERS
| Key | Datatype | Required | Description |
| Accept | string | | |
RESPONSES
status: OK
{"from":"2022-03-26","next_page_token":"OvrVMfenVmKgsH0SqfWQ2jgUsHFGXeanCB2","page_size":30,"recordings":[{"callee_name":"APITA AUTO","callee_number":"+12058945717","callee_number_type":"3","caller_name":"ZOOM_API Test","caller_number":"+12055432724","caller_number_type":1,"date_time":"2022-04-01","direction":"inbound","download_url":"https://file.zoomdev.us/file?filename=call_recording_080e-2cba-4315-a963-81ce9635e_20220401031509.mp3\u0026jwt=eyJhbGciNiJ9.eyJka0NzZiNjQyYjhkZjRlN2E3ZTgxNjU4MmEzMWQ4NjE3NjkyNjNjYmQ0NDJhM2QzYzY3NTZjIiwiaXNzIjoiwiYXVkIjoiZmlsZSIsImlhdCI6MTY0ODV4cCI6MTY0ODc4NTMxN30.azPOfIrODv6v6-7YWwvBWAqysJy_xe_FAI\u0026path=zoomfs%3A%2F%2Fpbx-voice%2Frecording%2F2022%2F4%2F1%2FKxQKamXhQfWQs9BPdvDagA%2F8dunF6uUT1qW3KEe0sgaXA%2F08096c0e-2cba-4315-a963-81=e9635e%2Fcall_recording_080=c0e-2cba-4315-a963-813=635e_20220401031509.mp3","duration":10,"id":"08096c0e2cba4315a963813d1ce9635e"},{"callee_name":"APITA AUTO","callee_number":"+12058945717","callee_number_type":"3","caller_name":"ZOOM_API Test","caller_number":"+12055432724","caller_number_type":1,"date_time":"2022-04-01","direction":"inbound","download_url":"https://file.zoomdev.us/file?filename=call_recording_080e-2cba-4315-a963-81ce9635e_20220401031509.mp3\u0026jwt=eyJhbGciNiJ9.eyJka0NzZiNjQyYjhkZjRlN2E3ZTgxNjU4MmEzMWQ4NjE3NjkyNjNjYmQ0NDJhM2QzYzY3NTZjIiwiaXNzIjoiwiYXVkIjoiZmlsZSIsImlhdCI6MTY0ODV4cCI6MTY0ODc4NTMxN30.azPOfIrODv6v6-7YWwvBWAqysJy_xe_FAI\u0026path=zoomfs%3A%2F%2Fpbx-voice%2Frecording%2F2022%2F4%2F1%2FKxQKamXhQfWQs9BPdvDagA%2F8dunF6uUT1qW3KEe0sgaXA%2F08096c0e-2cba-4315-a963-81=e9635e%2Fcall_recording_080=c0e-2cba-4315-a963-813=635e_20220401031509.mp3","duration":10,"id":"08096c0e2cba4315a963813d1ce9635e"}],"to":"2022-04-1","total_records":1}