Get a queue

GET {{baseUrl}}/contact_center/queues/:queueId

Get information about a queue.

Scopes: contact_center_queue:read:admin

Rate Limit Label : LIGHT

HEADERS

| Key | Datatype | Required | Description | | Accept | string | | |

RESPONSES

status: OK

{"queue_id":"\u003cstring\u003e","queue_name":"\u003cstring\u003e","queue_description":"\u003cstring\u003e","dispositions_count":"\u003cinteger\u003e","disposition_sets_count":"\u003cinteger\u003e","channel_types":["chat","in_app_chat"],"max_wait_time":"\u003cinteger\u003e","wrap_up_time":"\u003cinteger\u003e","max_engagement_in_queue":"\u003cinteger\u003e","short_abandon":{"enable":"\u003cboolean\u003e","threshold":"\u003cinteger\u003e"},"distribution_type":null,"distribution_duration_in_seconds":"\u003cinteger\u003e","connecting_media_id":"\u003cstring\u003e","connecting_media_name":"\u003cstring\u003e","transferring_media_id":"\u003cstring\u003e","transferring_media_name":"\u003cstring\u003e","holding_media_id":"\u003cstring\u003e","holding_media_name":"\u003cstring\u003e","waiting_room_name":"\u003cstring\u003e","waiting_room_id":"\u003cstring\u003e","message_accept":"auto","wrap_up_expiration":"\u003cboolean\u003e","overflow_to_goodbye_message":"\u003cboolean\u003e","overflow_to_queue_id":"\u003cstring\u003e","overflow_to_flow_id":"\u003cstring\u003e","overflow_to_inbox_id":"\u003cstring\u003e","auto_close_message":"\u003cstring\u003e","auto_close_message_enabled":"\u003cboolean\u003e","auto_close_timeout":"\u003cinteger\u003e","auto_close_alert_message":"\u003cstring\u003e","auto_close_alert_message_enabled":"\u003cboolean\u003e","auto_close_alert_message_time":"\u003cinteger\u003e","recording_storage_location":"us - United States","service_level_threshold_in_seconds":"\u003cinteger\u003e","service_level_exclude_short_abandoned_calls":"\u003cboolean\u003e","service_level_exclude_long_abandoned_calls":"\u003cboolean\u003e","service_level_exclude_abandoned_quit_engagements":"\u003cboolean\u003e","service_level_target_in_percentage":"\u003cinteger\u003e","agent_routing_profile_id":"\u003cstring\u003e","agent_routing_profile_name":"\u003cstring\u003e"}