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Zoom Public API Documentation

Get call QoS

GET {{baseUrl}}/phone/metrics/call_logs/:callId/qos

Get call quality of service(QoS) data for a call made or received by a Zoom phone user in the account.

Prerequisites: * Business, or Education account * Zoom Phone license

Scopes: phone:read:admin, phone:write:admin

Rate Limit Label: Light

 

Body PARAM

Key Datatype Required Description 



HEADERS

Key Datatype Required Description 
Accept
string




RESPONSES

status OK

{ "call_id": "7081466125443483485", "callee_qos": { "device_private_ip": "10.100.111.237", "device_public_ip": "38.99.100.2", "receiving": [ { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "0.82%", "bitrate": "14.98kbps", "jitter": "7.53ms", "max_loss": "1.51%", "mos": "3.6", "network_delay": "307" } }, { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "0.82%", "bitrate": "14.98kbps", "jitter": "7.53ms", "max_loss": "1.51%", "mos": "3.6", "network_delay": "307" } } ], "sending": [ { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "0.82%", "bitrate": "14.98kbps", "jitter": "7.53ms", "max_loss": "1.51%", "mos": "3.6", "network_delay": "307" } }, { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "0.82%", "bitrate": "14.98kbps", "jitter": "7.53ms", "max_loss": "1.51%", "mos": "3.6", "network_delay": "307" } } ] }, "caller_qos": { "device_private_ip": "10.100.111.237", "device_public_ip": "38.99.100.2", "receiving": [ { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "1.29%", "bitrate": "16.31kbps", "jitter": "5.15ms", "max_loss": "2.01%", "mos": "3.6", "network_delay": "301" } }, { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "1.29%", "bitrate": "16.31kbps", "jitter": "5.15ms", "max_loss": "2.01%", "mos": "3.6", "network_delay": "301" } } ], "sending": [ { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "1.29%", "bitrate": "16.31kbps", "jitter": "5.15ms", "max_loss": "2.01%", "mos": "3.6", "network_delay": "303" } }, { "date_time": "2022-04-01T03:05:43Z", "qos": { "avg_loss": "1.29%", "bitrate": "16.31kbps", "jitter": "5.15ms", "max_loss": "2.01%", "mos": "3.6", "network_delay": "303" } } ] } }



Curl
curl -X GET 'https://api.zoom.us/v2/phone/metrics/call_logs/:callId/qos' -H 'Accept: application/json'

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