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Zoom Public API Documentation

Create a queue

POST {{baseUrl}}/contact_center/queues

Create an agent queue to determine which agents calls are routed to. Queues also link to an existing routing profile to determine how calls are routed.

Scopes: contact_center_queue:write:admin

Rate Limit Label: LIGHT

 

Body PARAM

Key Datatype Required Description 



HEADERS

Key Datatype Required Description  
Content-Type
 string 
Accept
 string




RESPONSES

status Created

{ "queue_id": "<string>", "queue_name": "<string>", "queue_description": "<string>", "channel_types": [ "sms", "chat" ] }


Curl
curl -X POST 'https://api.zoom.us/v2/contact_center/queues' -H 'Content-Type: application/json' -H 'Accept: application/json' -d '{"queue_name":"\u003cstring\u003e","queue_description":"\u003cstring\u003e","channel_types":["video","video"]}'

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