List call queues
GET {{baseUrl}}/phone/call_queues?next_page_token=<string>&page_size=30&site_id=<string>&cost_center=<string>&department=<string>
Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service etc. Use this API to list Call queues.
Prerequisites:
- Pro, Business, or Education account
- Account owner or admin permissions
- Zoom Phone license
Scopes: phone:read:admin
Granular Scopes: phone:read:list_call_queues:admin
Rate Limit Label: Medium
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
next_page_token | string | The next page token paginates through a large set of results. A next page token is returned whenever the set of available results exceeds the current page size. The expiration period for this token is 15 minutes. | |
page_size | number | The number of records returned from a single API call. | |
site_id | string | Unique identifier of the site. Get it from the List Phone Sites API. | |
cost_center | string | The call queue's cost center. | |
department | string | The call queue's department. |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"call_queues":[{"extension_id":"\u003cstring\u003e","extension_number":"\u003clong\u003e","id":"\u003cstring\u003e","name":"\u003cstring\u003e","phone_numbers":[{"id":"\u003cstring\u003e","number":"\u003cstring\u003e","source":"internal"},{"id":"\u003cstring\u003e","number":"\u003cstring\u003e","source":"internal"}],"site":{"id":"\u003cstring\u003e","name":"\u003cstring\u003e"},"status":"inactive"},{"extension_id":"\u003cstring\u003e","extension_number":"\u003clong\u003e","id":"\u003cstring\u003e","name":"\u003cstring\u003e","phone_numbers":[{"id":"\u003cstring\u003e","number":"\u003cstring\u003e","source":"internal"},{"id":"\u003cstring\u003e","number":"\u003cstring\u003e","source":"internal"}],"site":{"id":"\u003cstring\u003e","name":"\u003cstring\u003e"},"status":"inactive"}],"next_page_token":"\u003cstring\u003e","page_size":"\u003cinteger\u003e","total_records":"\u003cinteger\u003e"}