Get meeting quality scores

GET {{baseUrl}}/metrics/quality?from=<date>&to=<date>&type=meeting

Use this API to return meeting quality score information. Meeting quality scores are based on the mean opinion score (MOS). The MOS measures a meeting's quality on a scale of "Good" (5-4), "Fair" (4-3), "Poor" (3-2), or "Bad" (2-1).

Prerequisites:

  • A Business or a higher plan.

Scopes: dashboard_home:read:admin , dashboard:read:admin

Rate Limit Label : Heavy

Request Params

| Key | Datatype | Required | Description | | from | string | | (Required) Start date in 'yyyy-mm-dd' format. The date range defined by the &quot;from&quot; and &quot;to&quot; parameters should only be one month as the report includes only one month worth of data at once. | | to | string | | (Required) End date. | | type | string | | The type of meeting quality score to query:

  • meeting &mdash; Query by meetings.
  • participants &mdash; Query by meeting participants. |

HEADERS

| Key | Datatype | Required | Description | | Accept | string | | |

RESPONSES

status: OK

{&quot;from&quot;:&quot;\u003cdate\u003e&quot;,&quot;quality&quot;:{&quot;audio&quot;:{&quot;bad&quot;:&quot;\u003cinteger\u003e&quot;,&quot;fair&quot;:&quot;\u003cinteger\u003e&quot;,&quot;good&quot;:&quot;\u003cinteger\u003e&quot;,&quot;poor&quot;:&quot;\u003cinteger\u003e&quot;},&quot;screen_share&quot;:{&quot;bad&quot;:&quot;\u003cinteger\u003e&quot;,&quot;fair&quot;:&quot;\u003cinteger\u003e&quot;,&quot;good&quot;:&quot;\u003cinteger\u003e&quot;,&quot;poor&quot;:&quot;\u003cinteger\u003e&quot;},&quot;video&quot;:{&quot;bad&quot;:&quot;\u003cinteger\u003e&quot;,&quot;fair&quot;:&quot;\u003cinteger\u003e&quot;,&quot;good&quot;:&quot;\u003cinteger\u003e&quot;,&quot;poor&quot;:&quot;\u003cinteger\u003e&quot;}},&quot;to&quot;:&quot;\u003cdate\u003e&quot;}