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Zoom Public API Documentation

Create a disposition

POST {{baseUrl}}/contact_center/dispositions

Create a new disposition. Dispositions let agents assign an outcome or topic to each engagement. After creating dispositions, add them to queues.

Scopes: contact_center_disposition:write:admin

Rate Limit Label: Light

 

Body PARAM

Key Datatype Required Description 



HEADERS

Key Datatype Required Description  
Content-Type
 string 
Accept
 string




RESPONSES

status Created

{ "disposition_id": "<string>", "disposition_name": "<string>", "disposition_description": "<string>", "status": "inactive", "last_modified_time": "<dateTime>", "modified_by": "<string>" }


Curl
curl -X POST 'https://api.zoom.us/v2/contact_center/dispositions' -H 'Content-Type: application/json' -H 'Accept: application/json' -d '{"disposition_name":"\u003cstring\u003e","status":"inactive","disposition_description":"\u003cstring\u003e"}'

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