POST {{baseUrl}}/contact_center/users/batch
Batch create user profiles. Scopes: Rate Limit Label: contact_center_user:write:admin
MEDIUM
Body
PARAM
Key | Datatype | Required | Description |
HEADERS
Key | Datatype | Required | Description |
Content-Type
|
string | ||
Accept
|
string |
RESPONSES
status Created
{
"users": [
{
"user_id": "<string>",
"display_name": "<string>",
"user_email": "<email>",
"role_id": "<string>",
"role_name": "<string>",
"country_iso_code": "<string>",
"client_integration": "Microsoft_Dynamics_365",
"status_id": "<string>",
"status_name": "Not Ready",
"user_access": "inactive",
"channel_settings": {
"multi_channel_engagements": {
"enable": "<boolean>",
"max_agent_load": "<integer>"
},
"concurrent_message_capacity": "<integer>"
}
},
{
"user_id": "<string>",
"display_name": "<string>",
"user_email": "<email>",
"role_id": "<string>",
"role_name": "<string>",
"country_iso_code": "<string>",
"client_integration": "Zendesk",
"status_id": "<string>",
"status_name": "Occupied",
"user_access": "active",
"channel_settings": {
"multi_channel_engagements": {
"enable": "<boolean>",
"max_agent_load": "<integer>"
},
"concurrent_message_capacity": "<integer>"
}
}
]
} |
ENDPOINTS