Batch create user profiles
POST {{baseUrl}}/contact_center/users/batch
Batch create user profiles.
Scopes: contact_center_user:write:admin
Rate Limit Label: MEDIUM
Request Body
{"users"=>[{"role_id"=>"<string>", "user_id"=>"<string>", "user_email"=>"<email>", "country_iso_code"=>"<string>", "client_integration"=>"Salesforce", "user_access"=>"inactive", "channel_settings"=>{"multi_channel_engagements"=>{"enable"=>"<boolean>", "max_agent_load"=>"<integer>"}, "concurrent_message_capacity"=>"<integer>"}}, {"role_id"=>"<string>", "user_id"=>"<string>", "user_email"=>"<email>", "country_iso_code"=>"<string>", "client_integration"=>"Zendesk", "user_access"=>"active", "channel_settings"=>{"multi_channel_engagements"=>{"enable"=>"<boolean>", "max_agent_load"=>"<integer>"}, "concurrent_message_capacity"=>"<integer>"}}]}
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Content-Type | string | ||
Accept | string |
RESPONSES
status: Created
{"users":[{"user_id":"\u003cstring\u003e","display_name":"\u003cstring\u003e","user_email":"\u003cemail\u003e","role_id":"\u003cstring\u003e","role_name":"\u003cstring\u003e","country_iso_code":"\u003cstring\u003e","client_integration":"Microsoft_Dynamics_365","status_id":"\u003cstring\u003e","status_name":"Not Ready","user_access":"inactive","channel_settings":{"multi_channel_engagements":{"enable":"\u003cboolean\u003e","max_agent_load":"\u003cinteger\u003e"},"concurrent_message_capacity":"\u003cinteger\u003e"}},{"user_id":"\u003cstring\u003e","display_name":"\u003cstring\u003e","user_email":"\u003cemail\u003e","role_id":"\u003cstring\u003e","role_name":"\u003cstring\u003e","country_iso_code":"\u003cstring\u003e","client_integration":"Zendesk","status_id":"\u003cstring\u003e","status_name":"Occupied","user_access":"active","channel_settings":{"multi_channel_engagements":{"enable":"\u003cboolean\u003e","max_agent_load":"\u003cinteger\u003e"},"concurrent_message_capacity":"\u003cinteger\u003e"}}]}