Get call QoS

GET {{baseUrl}}/phone/metrics/call_logs/:callId/qos

Gets the call quality of service (QoS) data for a call made or received by a Zoom phone user in the account.

Prerequisites:

• Business, or Education account
• Zoom Phone license

Scopes: phone:read:admin

Granular Scopes: phone:read:call_qos:admin

Rate Limit Label : Light

HEADERS

| Key | Datatype | Required | Description | | Accept | string | | |

RESPONSES

status: OK

{"call_id":"\u003cstring\u003e","callee_qos":{"device_private_ip":"\u003cstring\u003e","device_public_ip":"\u003cstring\u003e","receiving":[{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}},{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}}],"sending":[{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}},{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}}]},"caller_qos":{"device_private_ip":"\u003cstring\u003e","device_public_ip":"\u003cstring\u003e","receiving":[{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}},{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}}],"sending":[{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}},{"date_time":"\u003cdateTime\u003e","qos":{"avg_loss":"\u003cstring\u003e","bitrate":"\u003cstring\u003e","jitter":"\u003cstring\u003e","max_loss":"\u003cstring\u003e","mos":"\u003cstring\u003e","network_delay":"\u003cstring\u003e"}}]}}