Create a call queue
POST {{baseUrl}}/phone/call_queues
Creates a call queue . Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service, and so on. You can add phone users or common areas to call queues.
Prerequisites:
- Pro, Business, or Education account
- Account owner or admin permissions
- Zoom Phone license
Scopes:
phone:write:admin
Granular Scopes:
phone:write:call_queue:admin
Rate Limit Label
:
Light
Request Body
{"name"=>"<string>", "site_id"=>"<string>", "cost_center"=>"<string>", "department"=>"<string>", "description"=>"<string>", "extension_number"=>"<long>", "members"=>{"common_area_ids"=>["<string>", "<string>"], "users"=>[{"email"=>"<email>", "id"=>"<string>"}, {"email"=>"<email>", "id"=>"<string>"}]}}
HEADERS
| Key | Datatype | Required | Description |
| Content-Type | string | | |
| Accept | string | | |
RESPONSES
status: Created
{"extension_number":"\u003clong\u003e","id":"\u003cstring\u003e","name":"\u003cstring\u003e","status":"\u003cstring\u003e"}