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Zoom Public API Documentation

Assign queue agents

POST {{baseUrl}}/contact_center/queues/:queueId/agents

Add agents to a queue.

Scopes: contact_center_queue:write:admin

Rate Limit Label: Medium

 

Body PARAM

Key Datatype Required Description 



HEADERS

Key Datatype Required Description 
Content-Type
string
Accept
string




RESPONSES

status Created

{ "agents": [ { "user_id": "<string>", "display_name": "<string>", "user_email": "<email>", "role_id": "<string>", "role_name": "<string>", "status_id": "<string>", "status_name": "Offline", "user_access": "inactive", "opt_in_out_status": 0 }, { "user_id": "<string>", "display_name": "<string>", "user_email": "<email>", "role_id": "<string>", "role_name": "<string>", "status_id": "<string>", "status_name": "Not Ready", "user_access": "active", "opt_in_out_status": 0 } ] }



Curl
curl -X POST 'https://api.zoom.us/v2/contact_center/queues/:queueId/agents' -H 'Content-Type: application/json' -H 'Accept: application/json' -d '{"user_ids":["\u003cstring\u003e","\u003cstring\u003e"]}'

ENDPOINTS