Zoom Public API Documentation
Get call queue details
GET {{baseUrl}}/phone/call_queues/:callQueueId
Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service etc.
Use this API to get information on a specific Call Queue. Prerequisites: Scopes: Granular Scopes: Rate Limit Label:
phone:read:adminphone:read:call_queue:adminLight
Body
PARAM
| Key | Datatype | Required | Description |
HEADERS
| Key | Datatype | Required | Description |
Accept
|
string |
RESPONSES
status OK
| {
"cost_center": "<string>",
"department": "<string>",
"extension_id": "<string>",
"extension_number": "<long>",
"id": "<string>",
"members": {
"users": [
{
"id": "<string>",
"level": "user",
"name": "<string>",
"receive_call": "<boolean>",
"extension_id": "<string>"
},
{
"id": "<string>",
"level": "manager",
"name": "<string>",
"receive_call": "<boolean>",
"extension_id": "<string>"
}
],
"common_areas": [
{
"id": "<string>",
"name": "<string>",
"extension_id": "<string>"
},
{
"id": "<string>",
"name": "<string>",
"extension_id": "<string>"
}
]
},
"name": "<string>",
"phone_numbers": [
{
"id": "<string>",
"number": "<string>",
"source": "external"
},
{
"id": "<string>",
"number": "<string>",
"source": "internal"
}
],
"site": {
"id": "<string>",
"name": "<string>"
},
"status": "active",
"policy": {
"voicemail_access_members": [
{
"access_user_id": "<string>",
"allow_download": "<boolean>",
"allow_delete": "<boolean>",
"allow_sharing": "<boolean>",
"shared_id": "<string>"
},
{
"access_user_id": "<string>",
"allow_download": "<boolean>",
"allow_delete": "<boolean>",
"allow_sharing": "<boolean>",
"shared_id": "<string>"
}
]
}
} |
Curl
curl -X GET 'https://api.zoom.us/v2/phone/call_queues/:callQueueId' -H 'Accept: application/json'
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