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Zoom Public API Documentation

Get call queue recordings

GET {{baseUrl}}/phone/call_queues/:callQueueId/recordings?page_size=30&next_page_token=<string>&from=<date>&to=<date>

Use this API to view call recordings from the call queue.

Prerequisites:

  • Pro or higher account with Zoom Phone license.
  • Automatic call recordings must be enabled in the Policy Settings for call queues.

Scopes: phone:read:admin

Granular Scopes: phone:read:list_call_queue_recordings:admin

Rate Limit Label: Medium

 

Body PARAM

Key Datatype Required Description 
page_size
number The number of records returned within a single API call.
next_page_token
string The next page token paginates through a large set of results. A next page token is returned whenever the set of available results exceeds the current page size. The expiration period for this token is 15 minutes.
from
string The start time and date in **yyyy-mm-dd** or **yyyy-MM-dd'T'HH:mm:ss'Z'** format. The date range defined by the `from` and `to` parameters should be a month as the response only includes one month's worth of data. The month defined should fall within the last six months. If unspecified, returns data within the 24 hours.
to
string **Required** only when the `from` parameter is specified. End time and date in **yyyy-mm-dd** or **yyyy-MM-dd'T'HH:mm:ss'Z'** format, the same format as the `from` parameter.



HEADERS

Key Datatype Required Description 
Accept
string




RESPONSES

status OK

{ "from": "<string>", "next_page_token": "<string>", "page_size": "<integer>", "recordings": [ { "callee_name": "<string>", "callee_number": "<string>", "callee_number_type": "2", "caller_name": "<string>", "caller_number": "<string>", "caller_number_type": 2, "date_time": "<date>", "direction": "<string>", "download_url": "<string>", "duration": "<integer>", "id": "<string>" }, { "callee_name": "<string>", "callee_number": "<string>", "callee_number_type": "3", "caller_name": "<string>", "caller_number": "<string>", "caller_number_type": 1, "date_time": "<date>", "direction": "<string>", "download_url": "<string>", "duration": "<integer>", "id": "<string>" } ], "to": "<string>", "total_records": "<integer>" }



Curl
curl -X GET 'https://api.zoom.us/v2/phone/call_queues/:callQueueId/recordings?page_size=30&next_page_token=<string>&from=<date>&to=<date>?page_size=30&next_page_token=<string>&from=<date>&to=<date>' -H 'Accept: application/json'

ENDPOINTS