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Zoom Public API Documentation

List queues

GET {{baseUrl}}/contact_center/queues?channel_type=sms&next_page_token=<string>&page_size=30

Get information about all available queues.

Scopes: contact_center_queue:read:admin

Rate Limit Label: MEDIUM

 

Body PARAM

Key Datatype Required Description 
channel_type
string The task queue's channel types.
next_page_token
string The next page token is used to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. The expiration period for this token is 15 minutes.
page_size
number The number of items returned per page.



HEADERS

Key Datatype Required Description 
Accept
string




RESPONSES

status OK

{ "next_page_token": "<string>", "page_size": 30, "total_records": "<integer>", "queues": [ { "queue_id": "<string>", "queue_name": "<string>", "agents_count": "<integer>", "supervisors_count": "<integer>", "channel_types": [ "messaging", "voice" ], "modified_by": "<string>", "last_modified_time": "<dateTime>" }, { "queue_id": "<string>", "queue_name": "<string>", "agents_count": "<integer>", "supervisors_count": "<integer>", "channel_types": [ "video", "voice" ], "modified_by": "<string>", "last_modified_time": "<dateTime>" } ] }



Curl
curl -X GET 'https://api.zoom.us/v2/contact_center/queues?channel_type=sms&next_page_token=<string>&page_size=30?channel_type=sms&next_page_token=<string>&page_size=30' -H 'Accept: application/json'

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