List tasks

GET {{baseUrl}}/contact_center/tasks?task_status=wrapping&queue_id=<string>&engagement_id=<string>&next_page_token=<string>

Use this API to return a list of tasks.

Scopes: contact_center_task:read:admin

Rate Limit Label : Medium

Request Params

| Key | Datatype | Required | Description | | task_status | string | | The task's status:

  • pending
  • reserved
  • assigned
  • canceled
  • completed
  • wrapping | | queue_id | string | | The task's queue ID. | | engagement_id | string | | The task's engagement ID. | | next_page_token | string | | Use the next page token to paginate through large result sets. A next page token returns whenever the set of available results exceeds the current page size. This token's expiration period is 15 minutes. |

HEADERS

| Key | Datatype | Required | Description | | Accept | string | | |

RESPONSES

status: OK

{&quot;next_page_token&quot;:&quot;\u003cstring\u003e&quot;,&quot;page_size&quot;:30,&quot;tasks&quot;:[{&quot;task_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;workspace_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;task_timeout&quot;:&quot;\u003cinteger\u003e&quot;,&quot;task_priority&quot;:&quot;\u003cinteger\u003e&quot;,&quot;task_status&quot;:&quot;reserved&quot;,&quot;channel_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;channel_name&quot;:&quot;default&quot;,&quot;queue_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;queue_name&quot;:&quot;\u003cstring\u003e&quot;,&quot;flow_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;flow_name&quot;:&quot;\u003cstring\u003e&quot;,&quot;engagement_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;caller_number&quot;:&quot;\u003cstring\u003e&quot;,&quot;callee_number&quot;:&quot;\u003cstring\u003e&quot;,&quot;assigned_user_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;auto_assign&quot;:&quot;\u003cboolean\u003e&quot;,&quot;created_time&quot;:&quot;\u003cdateTime\u003e&quot;,&quot;last_modified_time&quot;:&quot;\u003cdateTime\u003e&quot;},{&quot;task_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;workspace_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;task_timeout&quot;:&quot;\u003cinteger\u003e&quot;,&quot;task_priority&quot;:&quot;\u003cinteger\u003e&quot;,&quot;task_status&quot;:&quot;canceled&quot;,&quot;channel_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;channel_name&quot;:&quot;phone&quot;,&quot;queue_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;queue_name&quot;:&quot;\u003cstring\u003e&quot;,&quot;flow_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;flow_name&quot;:&quot;\u003cstring\u003e&quot;,&quot;engagement_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;caller_number&quot;:&quot;\u003cstring\u003e&quot;,&quot;callee_number&quot;:&quot;\u003cstring\u003e&quot;,&quot;assigned_user_id&quot;:&quot;\u003cstring\u003e&quot;,&quot;auto_assign&quot;:&quot;\u003cboolean\u003e&quot;,&quot;created_time&quot;:&quot;\u003cdateTime\u003e&quot;,&quot;last_modified_time&quot;:&quot;\u003cdateTime\u003e&quot;}]}