GET {{baseUrl}}/contact_center/queues/:queueId/agents
Retrieve the list of a queue's assigned agents. Scopes: Rate Limit Label: contact_center_queue:read:admin
Medium
Body
PARAM
Key | Datatype | Required | Description |
HEADERS
Key | Datatype | Required | Description |
Accept
|
string |
RESPONSES
status OK
{
"next_page_token": "<string>",
"page_size": 30,
"total_records": "<integer>",
"agents": [
{
"user_id": "<string>",
"display_name": "<string>",
"user_email": "<email>",
"role_id": "<string>",
"role_name": "<string>",
"status_id": "<string>",
"status_name": "Offline",
"user_access": "inactive",
"opt_in_out_status": 1
},
{
"user_id": "<string>",
"display_name": "<string>",
"user_email": "<email>",
"role_id": "<string>",
"role_name": "<string>",
"status_id": "<string>",
"status_name": "Not Ready",
"user_access": "active",
"opt_in_out_status": 1
}
]
} |
ENDPOINTS