Update a call handling setting

PATCH {{baseUrl}}/phone/extension/:extensionId/call_handling/settings/:settingType

Use this API to update a Zoom Phone's call handling setting. For more information, read our Customizing call handling settings documentation.

Applicable to user, call queue, or auto receptionist call handling at this time.

Scopes: phone:write:admin
Rate Limit Label : Light

Prerequisites:

  • Pro or a higher account with Zoom Phone enabled

Request Body

{"settings"=>{"allow_callers_check_voicemail"=>true, "allow_members_to_reset"=>true, "audio_while_connecting_id"=>"qPwtDrrcSua8O0_n0bDRDg", "call_distribution"=>{"handle_multiple_calls"=>true, "ring_duration"=>10, "ring_mode"=>"rotating", "skip_offline_device_phone_number"=>true}, "call_forwarding_settings"=>[{"description"=>"testDescription", "enable"=>true, "id"=>"qPvrfrrcrf843cdfvbDRDg", "phone_number"=>"+12058945527"}, {"description"=>"testDescription", "enable"=>true, "id"=>"qPvrfrrcrf843cdfvbDRDg", "phone_number"=>"+12058945527"}], "call_not_answer_action"=>4, "connect_to_operator"=>true, "custom_hours_settings"=>[{"from"=>"09:00", "to"=>"18:00", "type"=>1, "weekday"=>7}, {"from"=>"09:00", "to"=>"18:00", "type"=>1, "weekday"=>7}], "forward_to_extension_id"=>"qPvrfrrcrf843cdfvbDRDg", "from"=>"2022-05-01T00:00:00Z", "greeting_prompt_id"=>"qPwe233-f34cdfv45RDg", "holiday_id"=>"qPvrfrrcrf843cdfvbDRDg", "max_call_in_queue"=>7, "max_wait_time"=>20, "music_on_hold_id"=>"fdsij3he89qj2-23uie", "name"=>"Default", "operator_extension_id"=>"qPvrfrrcrf843cdfvbDRDg", "receive_call"=>true, "require_press_1_before_connecting"=>true, "ring_mode"=>"sequential", "to"=>"2022-05-01T00:00:00Z", "type"=>2, "voicemail_greeting_id"=>"qPwtDrrcSua8O0_n0bDRDg", "wrap_up_time"=>25}, "sub_setting_type"=>"call_forwarding"}

HEADERS

| Key | Datatype | Required | Description | | Content-Type | string | | |

RESPONSES

status: ``