Zoom Public API Documentation
Create a skill category
POST {{baseUrl}}/contact_center/skills/categories
Create a new skill category. Skill categories let you assign several similar skills to a category, such as language skills. You can then route French-speaking callers to contact center agents that have the highest proficiency with French. Scopes: Rate Limit Label: contact_center_skill:write:adminLight
Body
PARAM
| Key | Datatype | Required | Description |
HEADERS
| Key | Datatype | Required | Description |
Content-Type
|
string | ||
Accept
|
string |
RESPONSES
status Created
| {
"skill_category_id": "<string>",
"skill_category_name": "<string>",
"skill_category_description": "<string>",
"skill_type": "proficiency",
"max_proficiency_level": 2,
"modified_by": "<string>",
"last_modified_time": "<dateTime>"
} |
Curl
curl -X POST 'https://api.zoom.us/v2/contact_center/skills/categories' -H 'Content-Type: application/json' -H 'Accept: application/json' -d '{"max_proficiency_level":1,"skill_category_name":"\u003cstring\u003e","skill_category_description":"\u003cstring\u003e","skill_type":"text"}'
ENDPOINTS