Zoom Public API Documentation
Update a queue
PATCH {{baseUrl}}/contact_center/queues/:queueId
Update a queue's description or agent list. Scopes: Rate Limit Label: contact_center_queue:write:adminLIGHT
Body
PARAM
| Key | Datatype | Required | Description |
HEADERS
| Key | Datatype | Required | Description |
Content-Type
|
string |
RESPONSES
status
Curl
curl -X PATCH 'https://api.zoom.us/v2/contact_center/queues/:queueId' -H 'Content-Type: application/json' -d '{"queue_name":"\u003cstring\u003e","queue_description":"\u003cstring\u003e","max_wait_time":"\u003cinteger\u003e","wrap_up_time":"\u003cinteger\u003e","max_engagement_in_queue":"\u003cinteger\u003e","short_abandon":{"enable":"\u003cboolean\u003e","threshold":"\u003cinteger\u003e"},"channel_types":["voice","voice"],"distribution_type":1,"distribution_duration_in_seconds":"\u003cinteger\u003e","connecting_media_id":"Passing an empty string will set this option to the default media.","transferring_media_id":"Passing an empty string will set this option to the default media.","holding_media_id":"Passing an empty string will set this option to the default media.","waiting_room_id":"\u003cstring\u003e","message_accept":"auto","wrap_up_expiration":"\u003cboolean\u003e","overflow_to_goodbye_message":"\u003cboolean\u003e","overflow_to_queue_id":"\u003cstring\u003e","overflow_to_flow_id":"\u003cstring\u003e","overflow_to_inbox_id":"\u003cstring\u003e","auto_close_message":"\u003cstring\u003e","auto_close_message_enabled":"\u003cboolean\u003e","auto_close_timeout":"\u003cinteger\u003e","auto_close_alert_message":"\u003cstring\u003e","auto_close_alert_message_enabled":"\u003cboolean\u003e","auto_close_alert_message_time":"\u003cinteger\u003e","recording_storage_location":"br - Brazil","service_level_threshold_in_seconds":"\u003cinteger\u003e","service_level_exclude_short_abandoned_calls":"\u003cboolean\u003e","service_level_exclude_long_abandoned_calls":"\u003cboolean\u003e","service_level_exclude_abandoned_quit_engagements":"\u003cboolean\u003e","service_level_target_in_percentage":"\u003cinteger\u003e","agent_routing_profile_id":"\u003cstring\u003e"}'
ENDPOINTS