Update a queue
PATCH {{baseUrl}}/contact_center/queues/:queueId
Update a queue's description or agent list.
Scopes:
contact_center_queue:write:admin
Rate Limit Label
:
LIGHT
Request Body
{"queue_name"=>"<string>", "queue_description"=>"<string>", "max_wait_time"=>"<integer>", "wrap_up_time"=>"<integer>", "max_engagement_in_queue"=>"<integer>", "short_abandon"=>{"enable"=>"<boolean>", "threshold"=>"<integer>"}, "channel_types"=>["voice", "voice"], "distribution_type"=>1, "distribution_duration_in_seconds"=>"<integer>", "connecting_media_id"=>"Passing an empty string will set this option to the default media.", "transferring_media_id"=>"Passing an empty string will set this option to the default media.", "holding_media_id"=>"Passing an empty string will set this option to the default media.", "waiting_room_id"=>"<string>", "message_accept"=>"auto", "wrap_up_expiration"=>"<boolean>", "overflow_to_goodbye_message"=>"<boolean>", "overflow_to_queue_id"=>"<string>", "overflow_to_flow_id"=>"<string>", "overflow_to_inbox_id"=>"<string>", "auto_close_message"=>"<string>", "auto_close_message_enabled"=>"<boolean>", "auto_close_timeout"=>"<integer>", "auto_close_alert_message"=>"<string>", "auto_close_alert_message_enabled"=>"<boolean>", "auto_close_alert_message_time"=>"<integer>", "recording_storage_location"=>"br - Brazil", "service_level_threshold_in_seconds"=>"<integer>", "service_level_exclude_short_abandoned_calls"=>"<boolean>", "service_level_exclude_long_abandoned_calls"=>"<boolean>", "service_level_exclude_abandoned_quit_engagements"=>"<boolean>", "service_level_target_in_percentage"=>"<integer>", "agent_routing_profile_id"=>"<string>"}
HEADERS
| Key | Datatype | Required | Description |
| Content-Type
| string | | |
RESPONSES
status: ``