phone-routing rules

Number of APIs: 2

1. Add directory backup routing rule

POST {{baseUrl}}/phone/routing_rules

Use this API to create a directory backup routing rule. The directory backup routing rules are a series of predefined Regular Expressions. These rules are used to route outgoing calls. If a dialed number does not match a Zoom Phone user, and does not match a defined External Contact, these rules are tested next. If a dialed number does not match any rules, the call will be routed via the PSTN.

Scopes: phone:write:admin
Rate Limit Label: Light

Prerequisites: * A Business or Enterprise account * A Zoom Phone license

2. List directory backup routing rules

GET {{baseUrl}}/phone/routing_rules?site_id=NjHmTu16Qfe8yOiNJuekXA

Use this API to return a list of directory backup routing rules. The directory backup routing rules are a series of predefined Regular Expressions. These rules are used to route outgoing calls. If a dialed number does not match a Zoom Phone user, and does not match a defined External Contact, these rules are tested next. If a dialed number does not match any rules, the call will be routed via the PSTN.

Scopes: phone:read:admin
Rate Limit Label: Medium

Prerequisites: * A Business or Enterprise account * A Zoom Phone license