phone-extension-{extensionId}-call_handling-settings-{settingType}

Number of APIs: 3

1. Delete a call handling setting

DELETE {{baseUrl}}/phone/extension/:extensionId/call_handling/settings/:settingType?call_forwarding_id=<string>&holiday_id=<string>

Deletes a Zoom Phone's call handling settings. Call handling settings let you control how your system routes calls during business, closed, or holiday hours. For more information, read our API guide or Zoom support article Customizing call handling settings.

Applicable to user, call queue, auto receptionist, or shared line group call handling at this time.

Prerequisites: * Pro or a higher account with Zoom Phone enabled

Scopes: phone:write:admin

Granular Scopes: phone:delete:call_handling_setting:admin

Rate Limit Label: LIGHT

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2. Update a call handling setting

PATCH {{baseUrl}}/phone/extension/:extensionId/call_handling/settings/:settingType

Updates a Zoom Phone's call handling setting.

Call handling settings allow you to control how your system routes calls during business, closed, or holiday hours. For more information, read our Call Handling API guide or Zoom support article Customizing call handling settings.

Applicable to user, call queue, auto receptionist, or shared line group call handling at this time.

Prerequisites: * Pro or a higher account with Zoom Phone enabled

Scopes: phone:write:admin

Granular Scopes: phone:update:call_handling_setting:admin

Rate Limit Label: LIGHT

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3. Add a call handling setting

POST {{baseUrl}}/phone/extension/:extensionId/call_handling/settings/:settingType

Adds Zoom Phone call handling subsettings for your phone system. Call handling settings allow you to control how your system routes calls during business, closed, or holiday hours. For more information, see our API guide or Zoom support article Customizing call handling settings.

Applicable to user, call queue, auto receptionist, or shared line group call handling at this time.

Prerequisites: * A Pro or a higher account with Zoom Phone enabled

Scopes: phone:write:admin

Granular Scopes: phone:write:call_handling_setting:admin

Rate Limit Label: LIGHT

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