Update existing calls metadata
PUT {{httptype}}://{{IP}}/mot/{{miralixAccount}}/calls/{{QueueCallId}}/updateMetaDataUri?Uri=https://www.miralix.com/&EntryMenuId=2065
Updates metadata, for an existing queue call, with a new URI. The call need to be in the process of being transferred (consultation call), when this is called. When the transfer is completed, the new agent (Needs to be an logged in OfficeTeam Agent), will see the updated URI.
HTTP PUT: /calls/{queueId}/updateMetaDataUri?Uri={uri}&EntryMenuId={entryMenuId}
Parameter | Value | Description |
---|---|---|
queueCallId | Integer | Queue caller ID on an existing call in Miralix OfficeTeam. |
uri | String | The new URI attribute for the entry menu metadata. When the transfer is completed, the new agent (Needs to be an logged in OfficeTeam Agent), will see the updated URI. |
entryMenuId | Integer | ID for the entry menu in which the URI needs to be changed. |
Example
https://192.168.102.10/mot/greenbox/calls/8652/updateMetaDataUri?Uri=http://mycrm.dk/456547&EntryMenuId=45 – Update the URI to http://mycrm.dk/456547 for the metadata related to entryMenuId 45, in the call with queueId 8652
Result
The Miralix OfficeTeam service will update an existing calls entry menu metadata, with a new URI value. - 200 OK - Data has been updated for the EntryMenu metadata. - 403 Forbidden - Missing required License to access this request. - 404 Not Found - No ClientRedirected found or Internal data for EntryMenu metadata was not found or does not exist. - 500 Internal Server Error - Internal processing error.
Request Params
Key | Datatype | Required | Description |
---|---|---|---|
Uri | string | The new URI attribute for the entry menu metadata. If the call has been answered, the new value will be used, if the agent transfers the call to another agent. | |
EntryMenuId | number | ID for the entry menu in which the URI needs to be changed. |