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Qodex.ai
Introduction
Miralix OfficeTeam REST API 6.1 - Dansk
Agent metoder-Oversigt over alle Agenter
Agent oversigt
Agent metoder-Informationer på en aktiv Agent
Oversigt for en bestemt agentOversigt over tilbudt Køopkald for en bestemt agentPluk et kald på vegne af en agentObsolete - initiateOutgoingClientCall
Agent metoder-Call Recordings for Agent
Call Recordings for Agent
Agent metoder-Opkalds styring for Agent
Foretage et opkaldBesvar indkommende opkaldAfslut igangværende opkaldDirekte omstillingKonsultationsopkaldSkift imellem opkaldGennemstil opkald
Kø metoder-Oversigt over alle køer, opkald, callback, call recordings
Oversigt over alle køerOversigt over alle kø opkaldOversigt over alle callback opkaldOversigt over alle optagede opkald
Kø metoder-Informationer for en bestemt kø
Oversigt over en bestemt køOversigt over alle kø opkald fra en bestemt køOversigt over alle callback opkald fra en bestemt køOversigt over alle optagede opkald fra en bestemt køOversigt over alle opgaver fra en bestemt kø
Kø metoder-Informationer og styring af opkald i kø
Oversigt over alle kø opkaldSlet opkald med et køopkaldsidOversigt over alle kø opkald fra en bestemt køSlet opkald fra en bestemt kø med et køopkaldsid
Kø metoder-Callback informationer og kampagnestyring
Oversigt over alle callback opkaldSlet alle callback opkaldOversigt over alle callback opkald fra en bestemt køOpret et callback opkald i en kø
Kø metoder-Kampagnestyring
Oversigt over callback opkald for udgående kampagne idSlet alle callback opkald knyttet til udgående kampagne idOversigt over callback opkald for udgående kampagne navnSlet alle callback opkald knyttet til udgående kampagne navnOversigt over callback opkald for udgående kampagne id fra en bestemt køSlet alle callback opkald knyttet til udgående kampagne id fra en bestemt køOversigt over callback opkald for udgående kampagne navn fra en bestemt køSlet alle callback opkald knyttet til udgående kampagne navn fra en bestemt kø
Kø metoder-Call recordings fra opkald i kø
Oversigt over alle opkald der er optagetOversigt over alle opkald der er optaget fra en bestemt køHent en optagelse af et køopkald
Kø metoder-Tasks styring i kø
Oversigt over alle opgaver fra en bestemt køOpret en opgave i en kø
Opgave metoder-Tasks styring
Oversigt over alle opgaverHent en bestemt opgaveFjern en opgave
Opkald metoder-Opdatering af opkald
Opdater eksisterende opkalds metadata
Miralix OfficeTeam REST API 6.5
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Miralix OfficeTeam REST API 7.0
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Miralix OfficeTeam REST API 7.1
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix OfficeTeam REST API 7.2
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Users methods-Call recordings
Call Recordings for a specific UserGet a recording of a direct call
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix OfficeTeam REST API 7.3
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Users methods-Call recordings
Call Recordings for a specific UserGet a recording of a direct call
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix OfficeTeam REST API 8.0
Agent methods-Agent Overview
Agent overview
Agent methods-Full Agent Overview 8.0
Full Agent overview 8.0
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Full Aggregated overview of agents, including a summary 8.0
Full Aggregated overview of agents, including a summary 8.0
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueFull Overview of all Agents for a specific queue 8.0Overview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Users methods-Call recordings
Call Recordings for a specific UserGet a recording of a direct call
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix REST API 6.0 - Dansk
Agent metoder
Agent oversigtOversigt for en bestemt agentOversigt over tilbudt Køkald for en bestemt agentpickupCallinitiateOutgoingClientCall
Agent opkald metoder
makeanswerclearsingleStepTransferconsultationalternatetransfer
Kø metoder
Oversigt over alle køerOversigt over en bestemt køOpret en opgave i en køFå liste over opgaver i en kø
Opgave metoder
Fjern en opgaveListe over alle opgaverFå en bestemt opgave
Opkald i OfficeTeam metoder
updateMetaDataUri
Introduction
Miralix OfficeTeam REST API 6.1 - Dansk
Agent metoder-Oversigt over alle Agenter
Agent oversigt
Agent metoder-Informationer på en aktiv Agent
Oversigt for en bestemt agentOversigt over tilbudt Køopkald for en bestemt agentPluk et kald på vegne af en agentObsolete - initiateOutgoingClientCall
Agent metoder-Call Recordings for Agent
Call Recordings for Agent
Agent metoder-Opkalds styring for Agent
Foretage et opkaldBesvar indkommende opkaldAfslut igangværende opkaldDirekte omstillingKonsultationsopkaldSkift imellem opkaldGennemstil opkald
Kø metoder-Oversigt over alle køer, opkald, callback, call recordings
Oversigt over alle køerOversigt over alle kø opkaldOversigt over alle callback opkaldOversigt over alle optagede opkald
Kø metoder-Informationer for en bestemt kø
Oversigt over en bestemt køOversigt over alle kø opkald fra en bestemt køOversigt over alle callback opkald fra en bestemt køOversigt over alle optagede opkald fra en bestemt køOversigt over alle opgaver fra en bestemt kø
Kø metoder-Informationer og styring af opkald i kø
Oversigt over alle kø opkaldSlet opkald med et køopkaldsidOversigt over alle kø opkald fra en bestemt køSlet opkald fra en bestemt kø med et køopkaldsid
Kø metoder-Callback informationer og kampagnestyring
Oversigt over alle callback opkaldSlet alle callback opkaldOversigt over alle callback opkald fra en bestemt køOpret et callback opkald i en kø
Kø metoder-Kampagnestyring
Oversigt over callback opkald for udgående kampagne idSlet alle callback opkald knyttet til udgående kampagne idOversigt over callback opkald for udgående kampagne navnSlet alle callback opkald knyttet til udgående kampagne navnOversigt over callback opkald for udgående kampagne id fra en bestemt køSlet alle callback opkald knyttet til udgående kampagne id fra en bestemt køOversigt over callback opkald for udgående kampagne navn fra en bestemt køSlet alle callback opkald knyttet til udgående kampagne navn fra en bestemt kø
Kø metoder-Call recordings fra opkald i kø
Oversigt over alle opkald der er optagetOversigt over alle opkald der er optaget fra en bestemt køHent en optagelse af et køopkald
Kø metoder-Tasks styring i kø
Oversigt over alle opgaver fra en bestemt køOpret en opgave i en kø
Opgave metoder-Tasks styring
Oversigt over alle opgaverHent en bestemt opgaveFjern en opgave
Opkald metoder-Opdatering af opkald
Opdater eksisterende opkalds metadata
Miralix OfficeTeam REST API 6.5
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Miralix OfficeTeam REST API 7.0
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Miralix OfficeTeam REST API 7.1
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix OfficeTeam REST API 7.2
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Users methods-Call recordings
Call Recordings for a specific UserGet a recording of a direct call
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix OfficeTeam REST API 7.3
Agent methods-Agent Overview
Agent overview
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueOverview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Users methods-Call recordings
Call Recordings for a specific UserGet a recording of a direct call
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix OfficeTeam REST API 8.0
Agent methods-Agent Overview
Agent overview
Agent methods-Full Agent Overview 8.0
Full Agent overview 8.0
Agent methods-Aggregated overview of agents, including a summary
Aggregated overview of agents, including a summary
Agent methods-Full Aggregated overview of agents, including a summary 8.0
Full Aggregated overview of agents, including a summary 8.0
Agent methods-Information for an Agent
Information for a specific agentInformation on available roles for a specific agentInformation on current active queues for a specific agentInformation on current offered/answered queue call for a specific agentPick up a call from a pickup queue, on behalf of an agentObsolete - initiateOutgoingClientCall
Agent methods-Call Recordings for Agent
Call Recordings for Agent
Agent methods-Call management for an agent
Make a callAnswer incoming callDisconnect current callDirect transferConsultation callSwitch between callsComplete call transfer
Queue methods-Overview of all queues, calls, callback calls and call recordings
Overview of all queuesOverview of all queue callsOverview of all callback callsOverview of all recorded calls
Queue methods-Aggregated overview of queues, including a summary
Aggregated overview of queues, including a summary
Queue methods-Information for a specific queue
Overview of a specific queueOverview of all Agents for a specific queueFull Overview of all Agents for a specific queue 8.0Overview of all queue calls in a specific queueOverview of all callback calls in a specific queueOverview of all recorded calls from a specific queueOverview of all tasks in a specific queue
Queue methods-Overview and call management of queued calls
Overview of all queue callsDelete a specific call with a queue call IDOverview of all queue calls in a specific queueDelete a call from a specific queue with a queue call ID
Queue methods-Overview and call management of queued callback calls
Overview of all callback callsDelete all callback callsOverview of all callback calls from a specific queueCreate a callback call in a queue
Queue methods-Callback campaign management
Overview of all callback calls associated with outbound campaign IDDelete all callback calls associated with outbound campaign IDOverview of all callback calls associated with outbound campaign nameDelete all callback calls associated with outbound campaign nameOverview of all callback calls associated with outbound campaign ID from a specific queueDelete all callback calls associated with outbound campaign ID from a specific queueOverview of callback calls associated with outbound campaign name from a specific queueDelete all callback calls associated with outgoing campaign name from a specific queue
Queue methods-Call recordings from queue call
Overview of all recorded callsOverview of all recorded calls from a specific queueGet a recording of a queue call
Queue methods-Task management in queues
Overview of all tasks in a specific queueCreate a task in a queue
Task methods-Task management
Overview of all tasksGet a specific taskRemove a task
Call methods-Updating calls
Update existing calls metadata
Users methods-Call recordings
Call Recordings for a specific UserGet a recording of a direct call
View methods-Custom Data Views
Overview of available Custom Data ViewsCustom Data View Example
Miralix REST API 6.0 - Dansk
Agent metoder
Agent oversigtOversigt for en bestemt agentOversigt over tilbudt Køkald for en bestemt agentpickupCallinitiateOutgoingClientCall
Agent opkald metoder
makeanswerclearsingleStepTransferconsultationalternatetransfer
Kø metoder
Oversigt over alle køerOversigt over en bestemt køOpret en opgave i en køFå liste over opgaver i en kø
Opgave metoder
Fjern en opgaveListe over alle opgaverFå en bestemt opgave
Opkald i OfficeTeam metoder
updateMetaDataUri
HomeMiralix OfficeTeam REST API 6.1 - DanskOpkald metoder-Opdatering af opkald

Opkald metoder-Opdatering af opkald

Number of APIs: 1

  1. Opdater eksisterende opkalds metadata PUT {{httptype}}://{{IP}}/mot/{{miralixAccount}}/calls/{{QueueCallId}}/updateMetaDataUri?Uri=https://www.miralix.com/&EntryMenuId=2035
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Opdater eksisterende opkalds metadata