Call Recordings for Agent

GET {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}/recordings

Få en liste der beskriver alle de optagede køopkald som er blevet behandlet af en bestemt agent.
HTTP GET: /agents/{identificationType}/{identification}/recordings

ParameterVærdiBeskrivelse
identificationTypesipUri, id, email, syncIdDer kan benyttes flere forskellige identifikationstyper til at identificere en agent
identificationStringVærdien skal passe til den valgte identifikationstype

Eksempel

http://192.168.1.10/mot/greenbox/agents/id/103/recordings http://192.168.1.10/mot/greenbox/agents/email/derek.a@company.local/recordings http://192.168.1.10/mot/greenbox/agents/syncId/f4fd9e5f-017d-4350-adf8-8dd811bc1a2e/recordings

Resultat

  • 200 OK - Forespørgslen er udført korrekt.
  • 404 Not Found - Der blive ikke fundet en bruger ud for det angivne agent id.
  • 500 Internal Server Error - Intern fejl ved behandling.

RESPONSES

status: OK

[{"QueueCallId":47610,"ConversationStartedUtc":"2020-10-22T10:29:53.1696606Z","ConversationEndedUtc":"2020-10-22T10:30:00.2458428Z","AgentName":"Claus Clausen","AgentId":1,"RecordingFileName":"fef55002-637f-4c3c-b1fb-8ac1c9c81b90.mp3","Caller":"+4583123456"},{"QueueCallId":47611,"ConversationStartedUtc":"2020-10-23T07:06:21.0090962Z","ConversationEndedUtc":"2020-10-23T07:06:24.4242813Z","AgentName":"Claus Clausen","AgentId":1,"RecordingFileName":"27a4f95f-cc25-432b-904b-7e4d9342e519.mp3","Caller":"+4583123456"}]