Direct transfer

PUT {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}/call/singleStepTransfer?ContactEndpoint=103

Miralix OfficeTeam informs the agent’s client, to transfer the ongoing call, to a new destination directly. (Transfer without a presentation).

HTTP PUT: /agents/{identificationType}/{identification}/call/singleStepTransfer?ContactEndpoint={contactEndpoint}

Parameter	Værdi	Beskrivelse
identificationType	sipUri, id, email, syncId	Different identification types, that can be used to identify an agent
identification	String	The identification value must match the selected identification type. So, if identificationType is set to email, then the identification value must match an agents email
contactEndpoint	String	The phone number to which the ongoing calls must be transferred to

Example

Miralix OfficeTeam informs the agent’s client, to transfer the ongoing call, to a new destination directly, without a presentation.

200 OK - A request to transfer the current active call is sent to the agent's client.
400 Bad Request - One or more parameters are not valid.
403 Forbidden - Missing required License to access this request.
404 Not Found - No agent was found with the specified identification.
500 Internal Server Error - Internal processing error.

Key	Datatype	Required	Description
`ContactEndpoint`	number		The phone number to which the ongoing calls must be transferred to