Oversigt for en bestemt agent

GET {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}

Hent status for en bestemt agent som er logget ind i OfficeTeam. Hvis agenten ikke er logget ind eller ikke findes, bliver der sendt en HTTP 404 Not Found.

HTTP GET: /agents/{identificationType}/{identification}

Eksempel

http://192.168.1.10/mot/greenbox/agents/id/8 http://192.168.1.10/mot/greenbox/agents/email/lucas.p@company.local
http://192.168.1.10/mot/greenbox/agents/syncId/f4fd9e5f-017d-4350-adf8-8dd811bc1a2e

Resultat

Der modtages status for agent som er logget ind i OfficeTeam. Kun agenter som er logget ind i OfficeTeam vil give et resultat. Hvis agenten ikke er logget ind, sendes en http 404 Not Found. * 200 OK - Status for agenten og det aktuelle køkald som agenten arbejder med. * 404 Not Found - Agenten er ikke logget ind eller eksisterer ikke. * 500 Internal Server Error - Intern fejl ved behandling.

RESPONSES

status: OK

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Peterson","AgentEmail":"lucas.p@company.local","AgentSipUri":"sip:lucas.p@company.local","AgentSyncId":"f4fd9e5f-017d-4350-adf8-8dd811bc1a2e","CallCenterTimeUtc":"2019-07-10T13:12:40.9503652Z","StateChangedUtc":"2019-07-10T13:19:25.174348Z","State":"Busy","ApplicationType":"PcClient","ClientApplication":"OfficeClient v5.4.102.0","TransferType":"Supervised","Role":{"Id":199,"Name":"Support IT"},"BusyCall":{"AgentId":8,"AgentName":"Lucas Peterson","AgentEmail":"lucas.p@company.local","AgentSipUri":"sip:lucas.p@company.local","AgentSyncId":"f4fd9e5f-017d-4350-adf8-8dd811bc1a2e","QueueId":199,"QueueName":"Parallax 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