Delete all callback calls
DELETE {{httptype}}://{{IP}}/mot/{{miralixAccount}}/queues/calls/callbacks
Removes all callback calls, in all queues.
HTTP GET: /queues/calls/callbacks
Example
http://192.168.1.10/mot/greenbox/queues/calls/callbacks
Result
- 200 OK - The query is done correctly. See the JSON response for the finale result.
- 403 Forbidden - Missing required License to access this request.
- 409 Conflict - All calls are being offered to agents, so no calls has not been disconnected.
- 500 Internal Server Error - Internal processing error.
JSON result
For each callback call, the following results are displayed:
Parameter | Value | Description |
---|---|---|
QueueInquiryId | {Integer} | ID for the call that has been attempted disconnected |
DeleteResult | Deleted, OfferedToAgent | Deletedindicates that the call has been disconnected. OfferedToAgentindicates that the call is being assigned to an Agent and the call has not be disconnected. OfferedToAgentcan also be used for callback calls that has been answered by an agent, but has not been completed yet. The call has not be disconnected. |
RESPONSES
status: OK
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