Agent methods-Information for an Agent

Number of APIs: 6

1. Pick up a call from a pickup queue, on behalf of an agent POST {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}/calls/{{QueueCallId}}/pickupCall

2. Information on available roles for a specific agent GET {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}/roles

3. Information on current active queues for a specific agent GET {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}/queues

4. Information for a specific agent GET {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}

5. Information on current offered/answered queue call for a specific agent GET {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}/busycall

6. Obsolete - initiateOutgoingClientCall POST {{httptype}}://{{IP}}/mot/{{miralixAccount}}/agents/{{identificationType}}/{{TypeID}}/initiateOutgoingClientCall?ContactEndpoint=102