contact_center-users

Number of APIs: 4

1. Batch delete user profiles

DELETE {{baseUrl}}/contact_center/users?user_ids=<string>&user_ids=<string>&user_emails=<string>&user_emails=<string>

Batch delete users.

Note: Either user_ids or user_emails needs to be provided. If both user_ids and user_emails are provided, only user_ids will be used, while user_emails will be ignored.

Scopes: contact_center_user:write:admin

Rate Limit Label: Medium

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2. Create a user's profile

POST {{baseUrl}}/contact_center/users

Create a profile for a user.

Scopes: contact_center_user:write:admin

Rate Limit Label: LIGHT

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3. Batch update user profiles

PATCH {{baseUrl}}/contact_center/users

Batch update user profiles.

Scopes: contact_center_user:write:admin

Rate Limit Label: MEDIUM

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4. List users' profiles

GET {{baseUrl}}/contact_center/users?search_key=<string>&next_page_token=<string>&page_size=30&region_id=<string>&user_access=inactive

Returns a list of users and their information.

Scopes: contact_center_user:read:admin

Rate Limit Label: MEDIUM

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