contact_center-inboxes-messages

Number of APIs: 2

1. List an account's inbox messages

GET {{baseUrl}}/contact_center/inboxes/messages?queue_ids=<string>&queue_ids=<string>&inbox_id=<string>&flow_id=<string>&minimum_duration=<integer>&maximum_duration=<integer>&message_type=voicemail&from=<date>&to=<date>&engagement_id=<string>&consumer_number=<string>&status=normal&next_page_token=<string>&page_size=30

Return all messages in an inbox.

Scopes: contact_center_inbox:read:admin

Rate Limit Label: MEDIUM

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2. Delete inbox messages

DELETE {{baseUrl}}/contact_center/inboxes/messages?delete_all_messages=<boolean>&queue_ids=<string>&queue_ids=<string>&flow_ids=<string>&flow_ids=<string>

Delete messages.

Scopes: contact_center_inbox:write:admin

Rate Limit Label: Light

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