contact_center-engagements-{engagementId}-recordings

Number of APIs: 2

1. Delete engagement recordings

DELETE {{baseUrl}}/contact_center/engagements/:engagementId/recordings?delete_all_recordings=true

Delete all recordings in a given engagement.

Note: Use recording-related APIs to manipulate data whose recording creation time is after 2022-07-18.

Scopes: contact_center_recording:write:admin

Rate Limit Label: Light

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2. List engagement recordings

GET {{baseUrl}}/contact_center/engagements/:engagementId/recordings?channel_type=voice&from=<string>&to=<string>&next_page_token=<string>&page_size=30

Return a list of all recordings in an engagement.

Note: Use recording-related APIs to manipulate data whose recording creation time is after 2022-07-18.

Scopes: contact_center_recording:read:admin

Rate Limit Label: Medium

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