contact_center-system_statuses-{statusId}

Number of APIs: 3

1. Delete a system status

DELETE {{baseUrl}}/contact_center/system_statuses/:statusId

Delete a custom status for the agentstatus and queueoptoutandnotready_status categories.

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2. Get a system status

GET {{baseUrl}}/contact_center/system_statuses/:statusId

Display information about a system status.

Scopes: contact_center_preference:read:admin

Rate Limit Label: Light

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3. Update a system status

PATCH {{baseUrl}}/contact_center/system_statuses/:statusId

Update a custom status for the agentstatus and queueoptoutandnotready_status categories.

Scopes: contact_center_preference:write:admin

Rate Limit Label: Light

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