contact_center-address_books-{addressBookId}-contacts

Number of APIs: 2

1. List address book contacts

GET {{baseUrl}}/contact_center/address_books/:addressBookId/contacts?next_page_token=<string>&page_size=30

Return all contacts in an address book.

Scopes: contact_center_contact:read:admin

Rate Limit Label: MEDIUM

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2. Create an address book contact

POST {{baseUrl}}/contact_center/address_books/:addressBookId/contacts

Use this API to create a new contact in an address book. During an active engagement, the Zoom desktop client will display information from the address book if that customer is a contact in the address book. If the consumer is not in the address book, agents can add a new contact and choose which address book the contact belongs to.

Scopes: contact_center_contact:write:admin

Rate Limit Label: Light

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