contact_center-analytics-historical-details-metrics

Number of APIs: 1

1. List historical detail reports

GET {{baseUrl}}/contact_center/analytics/historical/details/metrics?next_page_token=<string>&page_size=10&timezone=<string>&from=<date>&to=<date>&queue_ids=<string>&queue_ids=<string>&user_id=<string>&consumer_number=<string>&consumer_id=<string>&direction=outbound&results=<string>&results=<string>&channel_types=chat&channel_types=video&queue_wait_type=live_waiting&required_skill_ids=<string>&required_skill_ids=<string>

Generate a list of historical detail reports.

Scopes: contact_center_report:read:admin

Rate Limit Label: Heavy