contact_center-tasks-{taskId}

Number of APIs: 2

1. Get a task

GET {{baseUrl}}/contact_center/tasks/:taskId

Use this API to return information about a task.

Scopes: contact_center_task:read:admin

Rate Limit Label: Light

---

2. Update a task

PATCH {{baseUrl}}/contact_center/tasks/:taskId

Use this API to:
1) update a task's priority level or
2) manually assign or unassign a task to an agent.

Scopes: contact_center_task:write:admin

Rate Limit Label: Light

---